If an error message reads : “cards are not valid in your country or are unable to redeem it”, it is most likely that users need to change their country. Cards issued are region sensitive, so having the right region set is important. Users have to make sure that the country they have set in their profile is correct. It is most likely that the account you get the card issued on will be able to redeem the code. If users already have their account added, select the account already present there.Īfter Logging-in into your account, now go to your “Payment and Redemption” and “Redeem” your gift card.Press on the Down arrow and then “Add new Account”.Tap on the “Profile” icon on the top right corner of the screen.To switch from your current Google Account, follow the given steps: To redeem your gift card in that specific account user will have to switch accounts. It is most likely that the specific card will only work with the email it is received on. If the user receives the code on his/her email, we advice using the code on the same account as received on. When a Google Gift is generated for a user, the code may be generated for a specific user. Use the same account the code was received on. We also recommend being caps sensitive, as it could also be a reason why the code may not work.Ģ. Having a character misplaced in the code will also not make it work which is why it is important that the code is copied as is. Incase users miss out on even a single character the code will not work. As the details are embedded in the sequential code, users will have to make sure that the code is typed out correctly. ![]() The Google Play gift card that users receive will be an alpha-numeric code. Having a different country set in your account can also cause problems in redeeming your code as well.Įven having balance above the set limit can make user unable to redeem newer codes.įrom all the above given reasons, let’s elaborate further on each reason:ġ. If users have received the gift card on their email, users will have to use the same email to log-in. Image Source: AmazonĪpart from this users also have to make sure that they use the same email they received the gift card on. Users hence have to make sure that all characters are filled appropriately and completely. Even one missing or incorrect character can will not activate the gift card. Of the few things users have to make sure that they are entering the right code. If users have received a Google Play Gift card and have trouble working with it, then there are a few things to remember. How to Fix Google play gift cards not working? This is a sure shot way of making sure that users get their coupon verified by the company themselves.
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